Email: info@teolatrading.de
Last Updated: [10/12/2024]
Teola Trading International GmbH (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications.
1. Data Controller Information
Teola Trading International GmbH is the data controller responsible for processing your personal data. For any questions regarding this policy or your data, please contact us:
Address: Herbartstr. 55, 90461 Nürnberg, Deutschland
Email: info@teolatrading.de
2. Data We Collect
We may collect the following types of personal data:
A. Personal Data You Provide:
Name, email address, phone number, and company details (when contacting us or filling out forms).
Billing and shipping information (when making a purchase).
B. Automatically Collected Data:
IP address, browser type, operating system, and browsing activity on our website.
Cookies and similar technologies (see Section 7).
C. Data from Third Parties:
Publicly available information or data provided by business partners or affiliates.
3. Purpose of Data Processing
We process personal data for the following purposes:
To provide our services:
Fulfill orders, process payments, and deliver goods.
Communication:
Respond to inquiries, provide customer support, and share updates.
Marketing and Promotions:
Send newsletters or offers (only with your consent).
Website Optimization:
Analyze website traffic and improve functionality.
Legal Compliance:
Comply with legal or regulatory obligations.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
Performance of a contract: Data needed to fulfill our contractual obligations.
Consent: When you provide explicit consent (e.g., subscribing to newsletters).
Legitimate interests: For fraud prevention, website analytics, or improving services.
Legal obligation: To comply with applicable laws and regulations.
5. Data Sharing
We may share your data in the following circumstances:
Service Providers: Third-party companies providing logistics, IT support, or payment processing.
Legal Obligations: Authorities or regulators when required by law.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
We do not sell or rent your personal data to third parties.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax regulations).
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze traffic. Cookies are small files stored on your device to remember preferences and browsing activity.
Types of Cookies We Use:
Essential Cookies: Necessary for website functionality.
Analytics Cookies: For tracking website usage and improving performance.
You can manage or disable cookies in your browser settings.
8. Your Rights Under GDPR
As a resident of the European Union, you have the following rights regarding your personal data:
Access: Request access to the personal data we hold about you.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request the deletion of your data (“right to be forgotten”).
Restriction: Limit the processing of your data in specific circumstances.
Portability: Request your data in a structured, commonly used format.
Objection: Object to processing based on legitimate interests or direct marketing.
Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
To exercise your rights, contact us at info@teolatrading.de.
9. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. While we strive to secure your data, no system is 100% secure, and we cannot guarantee absolute security.
10. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as standard contractual clauses or equivalent protection mechanisms.
11. Changes to This Policy
We reserve the right to update this Privacy Policy as needed. Significant changes will be communicated via our website. Please review this policy periodically to stay informed.
12. Contact Information
If you have questions, concerns, or complaints regarding this Privacy Policy or how your data is processed, please contact us:
Teola Trading International GmbH
Herbartstr. 55, 90461 Nürnberg, Deutschland
Email: info@teolatrading.de